Series Winter Wonderland (1pcs)

Order limits are listed for each product and depend on stock levels and popularity of the item. Customers are allowed to order the maximum limit every 30 days. Order limits are subject to change without notice.

Please review our returns and exchange policy.

• If the items delivered are different from those you ordered, or if they are broken or defective, please make a request within 10 days of order arrival using the contact form and briefly describing your problem . Please include your order number, images and any other relevant information. Response time is 1 to 3 business days.

• Refunds will only be given if items are incorrect, damaged or defective. Duplicate figures cannot be exchanged or refunded.

• Please note that in certain circumstances products cannot be returned or replaced.

• To be eligible, you must contact us within 10 days of receiving your order. Requests made outside this deadline will not be taken into account.

• Damage resulting from abnormal use, wear, sun, etc. are not covered. Please note that due to hand-worked elements during the manufacturing process, variations between Sonny Angel figures (i.e. paint, color, lines, etc.) are normal and are not considered defective.

• Damage to the box or bag is not covered.

• Shipping costs are your responsibility if the agreed products are returned at your request. However, if an item exchange occurs due to a defective product or incorrect delivery, we will cover the shipping costs.